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FAQ - Long Form Q &A

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Frequently Asked Questions


Getting to Jamaica

What airport should I fly into?

Fly into Sangster International Airport (MBJ) in Montego Bay. It's Jamaica's primary airport for the Montego Bay resort area and, best of all, The Montego Bay Resort is extraordinarily close.

The underlying resort has historically advertised the trip at approximately six minutes from the airport.

Land. Grab your bags. And minutes later, start your vacation.


Do I need a passport to visit Jamaica?

For U.S. citizens, yes. You should travel with a valid U.S. passport. Jamaica also requires visitors to have a return or onward ticket. Requirements vary by nationality, so international guests should verify the rules applicable to their citizenship before traveling. 


Do I need a visa?

Many visitors, including U.S. tourists traveling for typical vacation stays, do not require a tourist visa, but requirements depend on nationality and length/purpose of stay. We recommend checking Jamaica's current entry requirements before booking international travel. 


Is there an arrival form for Jamaica?

Jamaica uses an electronic Immigration/Customs C5 form for arriving travelers. Because entry procedures can change, guests should review Jamaica's official entry information shortly before departure.

How early should I arrive at the airport when leaving Jamaica?

For an international flight, we recommend allowing approximately three hours before departure, particularly during busy travel periods.

The good news: because the resort is so close to MBJ, you don't have to build a long cross-island transfer into your departure day.


Arriving at The Montego Bay Resort

Where is the resort?

The resort is located along Montego Bay's established Gloucester Avenue/Jimmy Cliff Boulevard tourism corridor, commonly known as the Hip Strip.

You're close to the airport, Caribbean beaches, shopping, restaurants, entertainment and many of Montego Bay's best-known visitor attractions.


What time is check-in?

The property's historically published check-in time has been 3:00 PM. 

What time is check-out?


Historically, check-out has been 11:00 am at Decameron properties, including its neighboring Montego Bay operation. 


What should I have with me at check-in?

Bring your reservation confirmation and a valid government-issued photo ID or passport for each applicable adult guest and a major credit card for check-in. Current policies require adult guests to present identification at check-in. 


Can I request a particular room or view?

Requests should be made in advance whenever possible. Specific room locations, views and bedding should be considered requests rather than guarantees unless your confirmed reservation specifically includes them.


Your All-Inclusive Stay

What does all-inclusive mean?

The goal is simple: spend less time reaching for your wallet and more time enjoying Jamaica.

The property's historically published all-inclusive program has included accommodations, breakfast, lunch and dinner, snacks, alcoholic and non-alcoholic beverages, resort activities, entertainment and selected non-motorized water sports.

 

Are alcoholic drinks included?

Yes, alcoholic and non-alcoholic beverages are part of the property's traditional all-inclusive program. Individual brands, premium selections, service locations and hours may vary. 


Are meals included?

Yes. The all-inclusive concept includes breakfast, lunch and dinner, together with snacks and beverage service. 


Are there restaurants on the property?

Yes. The resort has historically featured both international and Jamaican-inspired dining, including buffet and specialty dining concepts.

Because restaurant names, menus and operating schedules may change as the resort evolves, 


Do specialty restaurants require reservations?

Some specialty dining may require advance reservations and availability can be limited. That's common across Decameron's all-inclusive properties. Check with guest services after arrival for the current dining schedule. 


Should I bring cash?

Even at an all-inclusive resort, having some cash available is useful for tips, taxis, shopping, excursions and purchases outside the resort.


Jamaican dollars are the local currency, although U.S. dollars are commonly encountered in tourism areas. ATMs in Jamaica commonly accept major international card networks. 


Things to Do at the Resort

What can I do besides sit on the beach?

Although we think sitting on a Jamaican beach is a perfectly respectable way to spend an afternoon, there's plenty more.

The property's published programs have historically included swimming, kayaking, sailing, water bikes, fitness facilities, daytime activities, live Jamaican music and nightly entertainment.


Are non-motorized water sports included?

Selected non-motorized water activities have traditionally been part of the resort's all-inclusive program. Activities are naturally subject to weather, sea conditions, availability and current resort programming. 


Can I snorkel in Montego Bay?

Absolutely. Montego Bay is home to a protected marine environment and there are multiple local snorkeling and diving operators.

Kelly's Watersports & PADI DIVE SHOP offers snorkeling, scuba diving, parasailing, fishing and other water activities from Montego Bay.

For something more social, Dreamer Catamaran Cruises operates sailing and snorkeling trips around the Montego Bay coastline and marine park.

Is there entertainment at night?

The resort's historical all-inclusive program includes evening entertainment, with live music and Jamaican entertainment among the offerings. Programming varies by night and season. 


Exploring Montego Bay

Do I need to leave the resort?

Need to? Absolutely not.

Should you?

We think Montego Bay is worth exploring.

One of this property's great advantages is that you're staying in an established tourism area rather than at an isolated resort far from town.


What is the Hip Strip?

The Hip Strip is the nickname for Montego Bay's Gloucester Avenue/Jimmy Cliff Boulevard tourism corridor.

It's one of the city's best-known visitor areas, with beaches, restaurants, bars, shopping and entertainment.

And you're staying right in the neighborhood.


What's one beach I shouldn't miss?

Doctor's Cave Bathing Club is one of Montego Bay's most famous beaches and is located on the same tourism corridor. It's known for clear water and a managed beach-club environment with changing facilities, showers and other conveniences.

Of course, you're already staying at a beachfront resort, so consider this an excursion rather than a necessity.


Is there gaming or a casino nearby?

Yes. Coral Cliff Gaming & Entertainment is located on Gloucester Avenue and combines casino-style gaming with live entertainment, food and drinks.

I'd describe this on the site as “gaming and entertainment nearby” rather than promising a particular walking time.


What about nightlife?

You have choices.

There's resort entertainment, the surrounding Hip Strip, and venues such as Margaritaville Montego Bay, a waterfront restaurant/bar and entertainment venue that becomes livelier in the evening.


What's worth seeing if I want something besides beaches?

Rose Hall Great House is one of the area's best-known historical attractions. The restored 18th-century great house combines Jamaican history with the famous—and spooky—“White Witch” legend.

It's a nice contrast to spending every day at the beach.


What if I want a memorable dinner outside the resort?

House Boat Grill Restaurant is an unusual Montego Bay experience: a floating restaurant in Bogue Lagoon within the marine-park area, specializing in seafood and Caribbean-influenced dishes.

That's the kind of “we did this in Jamaica” evening I'd feature in a destination guide.


Families & Children

Is Montego Bay good for families?

Yes. Beaches, pools, water activities and excursions make Montego Bay easy to enjoy across generations.

I'd position The Montego Bay Resort as couples-friendly and family-friendly, rather than turning the home site into either an adults-only romance resort or a kids resort.


Can children stay in the same room as their parents?

Yes, subject to room occupancy limits and the room type reserved. Your retail pricing structure currently provides a children's rate when children occupy the same room as an adult.


What documents should I bring when traveling internationally with children?

Every child's travel-document situation can differ, particularly when a minor is traveling with only one parent or with adults who aren't their parents. Parents and guardians should verify current airline and Jamaican entry/documentation requirements before departure.


Weather & What to Pack

What's the weather like?

Jamaica has a tropical climate year-round. Visit Jamaica reports average temperatures broadly ranging from about 66°F to 99°F, depending on location and conditions. 

For Montego Bay, think:

Warm days. Warm water. Tropical evenings.

Exactly what you came for.

What should I pack?

Keep it easy: lightweight resort clothing, swimsuits, sandals, sunscreen, sunglasses, a hat and comfortable shoes for exploring.

I'd also bring one slightly nicer resort-casual outfit for dinner and evenings.

And don't forget the swimsuit.

Seriously. Don't forget the swimsuit.


Does it rain in Jamaica?

It does—this is the tropics. Showers can appear quickly, and tropical weather varies seasonally.

The upside is that a passing Caribbean shower doesn't necessarily mean a lost vacation day.


What about hurricane season?

The Atlantic hurricane season officially runs June through November. Travelers visiting during this period should consider appropriate travel insurance and monitor weather conditions as their trip approaches.


Getting Around

Do I need to rent a car?

Probably not for most short Montego Bay vacations.

You're very close to the airport and staying in a major tourism district. Taxis, transfers and organized excursions can handle most of what a typical visitor wants to do.


Can the resort arrange excursions?

Excursion availability should be confirmed with the current resort operation, but organized tours and local operators are widely available throughout Montego Bay.


Heading Home

How close are we to the airport?

This deserves repeating:

Very close.

The underlying resort has historically advertised approximately a six-minute transfer to Sangster International Airport.

That's especially nice on departure day.


You can wake up in Montego Bay without having to begin the journey home with a lengthy cross-island drive.

What time should I leave the resort?

Your exact departure time will depend on your flight, airline recommendations, traffic and airport conditions.

For international travel, give yourself plenty of time at MBJ even though the resort itself is nearby.

Can I enjoy the resort after checking out?

Late-departure access, luggage storage, changing facilities and continued use of all-inclusive amenities after check-out are operational policies I'd confirm with resort management.


One Last Question...

Why The Montego Bay Resort?

Because you're coming to Jamaica to vacation, not commute to your vacation.

You're minutes from the airport.

You're beachfront.

Meals and drinks are included.

Montego Bay's tourism district is outside your door.

You can swim, sail, eat, drink, explore, dance—or do absolutely nothing.

And tomorrow?

You get to wake up and do it all again.

The Montego Bay Resort, Jamaica
Beachfront. All-Inclusive. Unmistakably Jamaica.


The Resort Address is:

The Montego Bay Resort
2 Gloucester Avenue
Montego Bay, St. James, Jamaica

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